FAQ
What payment methods do you offer?
The most common payment methods are credit cards and Paypal. If you are already in China, WeChat and Alipay are the best payment method.
You can also pay your guide or driver in cash at the start of your tour if the conditions have been discussed and agreed upon beforehand..
How can I cancel my trip?
Please let your travel agent know as soon as possible if you decide to cancel your trip with us. There is no cancellation fee if you cancel 24 hours before the scheduled departure. If you cancel within 24 hours of the scheduled departure, there is a 100% cancellation fee.
Does your service offer travel insurance?
We do not offer travel insurance.
Which websites are restricted in China?
Internet browsing in China is heavily restricted. Inaccessible sites include Facebook, YouTube, Twitter, Instagram, Snapchat, Pinterest, Vimeo, Google and all Google services (Gmail, Maps, Play Store), and many news outlets.